Privacy Policy

1. Introduction

Neon Insight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neon-insight.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request our financial services
• Subscribe to our communications
• Contact us via email or forms
• Participate in consultations or workshops

This information may include your name, email address, phone number, financial information relevant to our services, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages viewed and time spent on pages
• Referring website addresses
• Operating system information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our financial advisory services
• Process your requests and transactions
• Communicate with you about our services, including appointment confirmations and follow-ups
• Send you educational content and updates (with your consent)
• Improve our website and service offerings
• Comply with legal obligations and protect our legal rights
• Prevent fraud and enhance security

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial records may be retained for up to seven years in compliance with UK regulations.

7. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neon Insight
45 Kingsway, London, WC2B 6AN, United Kingdom
Email: [email protected]